PRIVACY POLICY
R.E.S.T. + Recover America Foundation (“Foundation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit restandrecoveramerica.org or interact with us through our website, donation pages, email communications, events, programs, or other online services collectively referred to as the “Website.”
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name, mailing address, email address, and telephone number.
- Donation information, including the amount, date, frequency, and designation of a donation.
- Information submitted through contact, volunteer, newsletter, program-interest, event-registration, or other forms.
- Communications you send to us.
- Employment or volunteer application information.
- Information you provide when participating in surveys, campaigns, events, or Foundation programs.
- Any other information you choose to provide.
Payment Information
When you make a donation or payment, your transaction may be processed by a third-party payment processor. We generally do not directly receive or store complete credit card or bank account information. Payment processors collect and process that information according to their own privacy policies and security procedures.
2. Information Collected Automatically
When you visit the Website, we or our service providers may automatically collect certain technical information, such as:
- Internet Protocol address.
- Browser type and operating system.
- Device type and identifiers.
- Pages viewed and links selected.
- Date, time, and duration of visits.
- Referring website or source.
- General geographic location derived from an Internet Protocol address.
- Information collected through cookies, pixels, analytics tools, and similar technologies.
This information helps us understand how visitors use the Website, maintain security, improve performance, and evaluate the effectiveness of our communications and outreach.
3. Cookies and Similar Technologies
The Website may use cookies and similar technologies to:
- Enable essential website functions.
- Remember user preferences.
- Measure website traffic and usage.
- Improve the Website and user experience.
- Evaluate outreach, fundraising, or communication campaigns.
- Integrate third-party services, videos, maps, payment tools, or social media features.
You may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect how the Website functions.
Where required, we will provide a cookie notice or consent tool that allows visitors to manage nonessential cookies.
4. How We Use Information
We may use personal information to:
- Process and acknowledge donations.
- Provide donation receipts and maintain legally required financial records.
- Respond to inquiries and requests.
- Register individuals for programs, events, or volunteer opportunities.
- Send newsletters, updates, fundraising appeals, and other communications.
- Administer and improve our programs, services, Website, and operations.
- Understand the interests and needs of our supporters and communities.
- Prevent fraud, abuse, unauthorized activity, and security incidents.
- Comply with legal, tax, accounting, reporting, and regulatory obligations.
- Protect the rights, safety, and property of the Foundation and others.
- Carry out any other purpose disclosed when information is collected.
5. Email and Text Communications
If you subscribe to our email communications, you may unsubscribe at any time by selecting the unsubscribe link included in our emails or contacting us at info@restandrecoveramerica.com.
If you separately agree to receive text messages, message and data rates may apply. You may opt out of text messages by replying “STOP,” unless otherwise stated in the applicable consent notice.
We may continue to send transactional or administrative communications, such as donation receipts or responses to requests, even after you unsubscribe from promotional messages.
6. How We Disclose Information
We may disclose personal information to:
- Website hosting, information technology, analytics, email, database, fundraising, and security providers.
- Payment processors and financial institutions.
- Professional advisers, including accountants, auditors, attorneys, consultants, and insurers.
- Event, program, or community partners when necessary to provide a requested service or when you have authorized the disclosure.
- Government agencies, regulators, law enforcement, courts, or other parties when required by law or reasonably necessary to protect legal rights and safety.
- A successor organization in connection with a merger, restructuring, transfer of assets, or similar organizational transaction.
We require service providers to use information only for authorized purposes and to provide appropriate protections where reasonably practicable.
7. Sale and Sharing of Personal Information
The Foundation does not sell personal information for money.
We do not sell or share personal information as those terms are defined under applicable California privacy law. Certain cookies or third-party technologies used on the Website may constitute “sharing” under applicable California privacy law. Where required, visitors may manage those technologies through our cookie preferences tool or by contacting us.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
8. Donor Privacy
We respect the privacy of our donors. We do not sell, rent, or trade donor names or contact information to other organizations for their independent marketing purposes.
We may recognize donors publicly when they have consented to recognition or when recognition is reasonably understood as part of a campaign, sponsorship, event, or giving program. Donors may request anonymity by contacting us at info@restandrecoveramerica.com.
We may disclose donor information when required for legal, accounting, auditing, tax, regulatory, or payment-processing purposes.
9. Sensitive and Health-Related Information
Unless specifically requested through a secure and authorized Foundation process, please do not submit medical records, diagnoses, treatment information, Social Security numbers, financial account credentials, or other highly sensitive information through general contact forms or ordinary email.
The Foundation’s Website and general email systems are not intended to serve as secure clinical communication systems.
Information submitted to the Foundation is not automatically protected by the Health Insurance Portability and Accountability Act, commonly called HIPAA. HIPAA protections apply only when the Foundation or another party involved is acting as a covered entity or business associate under applicable law.
10. Children’s Privacy
The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
If you believe a child under 13 has provided personal information through the Website, please contact us at info@restandrecoveramerica.com. We will review the request and take appropriate steps to delete the information when required.
Parents and guardians should supervise children’s use of the Website and should not permit children to submit personal information without authorization.
11. Third-Party Websites and Services
The Website may contain links to third-party websites, platforms, payment processors, social media services, videos, maps, or other resources. We do not control and are not responsible for the privacy, security, content, or practices of third parties.
A link does not necessarily constitute the Foundation’s endorsement of the third party. We encourage you to review each third party’s privacy policy before providing information.
12. Data Security
We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or maintained by us.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes for which it was collected.
- Maintain donor, transaction, program, and organizational records.
- Meet legal, tax, accounting, audit, insurance, and regulatory requirements.
- Resolve disputes and enforce agreements.
- Protect the Foundation and others against fraud, abuse, or legal claims.
Retention periods vary depending on the type of information and the purpose for which it is maintained.
14. Your Choices and Privacy Requests
Depending on where you live and which laws apply, you may have the right to request that we:
- Confirm whether we maintain personal information about you.
- Provide access to certain personal information.
- Correct inaccurate personal information.
- Delete certain personal information.
- Provide information about how personal information has been used or disclosed.
- Restrict or object to certain uses.
- Honor an applicable request to opt out of the sale or sharing of personal information.
- Provide information in a portable format.
- Refrain from discriminating against you for exercising a privacy right.
These rights are subject to applicable legal exceptions. For example, we may retain information needed to complete transactions, maintain tax and donation records, detect fraud, comply with legal obligations, or establish and defend legal claims.
To submit a privacy request, contact us at:
Email: info@restandrecoveramerica.com
Mail: R.E.S.T. + Recover America Foundation, Attn: Privacy Request, 9891 Irvine Center Drive, Suite 130
Irvine, CA 92618
Telephone: (949) 289-5935
We may need to verify your identity before completing a request. An authorized agent may submit a request when permitted by law, but we may require evidence of the agent’s authority and verification of the individual’s identity.
15. California Privacy Notice
California residents may have additional rights under applicable California privacy laws. However, not every California privacy statute applies to every nonprofit organization.
Where an applicable law provides you with a privacy right, the Foundation will respond to a properly submitted and verified request as required by that law.
Do Not Track and Global Privacy Control
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard governing all Do Not Track signals, the Website may not respond to traditional Do Not Track settings.
Where required by applicable law, we will process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.
16. International Visitors
The Foundation is based in the United States. If you access the Website from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country.
By providing information through the Website, you acknowledge this transfer and processing, subject to any rights provided by applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
Material changes may also be communicated through the Website or by another reasonable method. Your continued use of the Website after an updated policy becomes effective constitutes acknowledgment of the revised policy.
18. Contact Us
Questions or concerns about this Privacy Policy may be directed to:
R.E.S.T. + Recover America Foundation
9891 Irvine Center Drive, Suite 130
Irvine, CA 92618
(949) 289-5935
info@restandrecoveramerica.com
restandrecoveramerica.org